Delete your account and data

App name: SyncTogether (com.synctogether.com). This page explains how to request account and data deletion without installing the app.

Option 1 — Delete inside the app

  • Open SyncTogether and sign in.
  • Go to Settings → Privacy & data.
  • Choose Export my data first if you want a copy, then choose Delete my account and confirm.
  • Deletion starts immediately and cannot be undone.

You can also sign in on the web and use the same settings screen.

Option 2 — Request deletion by email

If you cannot sign in, email hello@socilet.in from the email address linked to your account with the subject "Delete my account". We verify ownership of the email address before deleting. Requests are completed within 30 days.

What is deleted

  • Your account and sign-in credentials.
  • Your profile: display name, username, avatar, bio and privacy settings.
  • Rooms you own, your room memberships, invites you created and your room activity.
  • Your chat messages, reactions, notes, tasks, playlists and queue entries.
  • Consent records and any analytics identifiers tied to your account.

Shared media in local media rooms is never stored on our servers — it is peer-to-peer and disappears when the session ends.

What is retained, and for how long

  • Moderation and safety records (reports, blocks, enforcement actions) are retained in anonymised form for up to 12 months to protect other users and meet legal obligations.
  • Backups are rotated out within 30 days.

Timeline

In-app deletion is immediate for live data. Email requests are completed within 30 days of verification. Residual copies in encrypted backups are removed within 30 days after that.

Questions

Contact hello@socilet.in. See also our Privacy Policy.